Find the right operational support for the situation you have.
CoveOps helps growing businesses understand, prioritise and lead operational change.
Focused ProjectsUse when the business knows what needs to improve and needs someone senior to lead it through.
Scoped, hands-on delivery of a defined piece of change, not a set of recommendations to action yourself.
- When it fits
- You already know what needs to change: a workflow, a system, a hand-off, a piece of reporting.
- You need someone senior to lead it through, not just advise on it.
- What it involves
I work with the team to lead the change through, bringing in specialist support where needed and staying accountable for the operational outcome, not just the recommendation.
- What you get
A defined problem fixed and embedded, whether that's a workflow, a system implementation, better management information, supplier coordination, or a new way of working that sticks.
Fractional LeadershipUse when the business needs regular senior operational ownership but is not ready for a full-time Operations Director or COO.
Ongoing, part-time senior leadership, flexed to what the business needs rather than a fixed package. From £1,500 per month.
- When it fits
- The business has grown, but decision-making still runs through the founder.
- Multiple workstreams need coordinating and nobody currently owns that.
- You need this kind of input regularly, not just for one project.
- What it involves
I work alongside the owner and leadership team, take ownership of the operating rhythm and cross-functional change, and stay accountable for turning priorities into progress.
- What you get
Faster decisions, clearer ownership, and senior operational capacity without recruiting, structuring and paying for a full-time hire.
Biz Ops DiagnosticUse when someone wants a quick, light-touch check right now, with instant feedback on where to look first.
A short, self-guided tool. Around 10 to 15 minutes, no cost, no commitment.
- When it fits
- You want an initial signal before deciding what to do next.
- You'd rather look before a first conversation, or alongside one.
- What it involves
A short set of guided questions about how work actually happens in the business, taking around 10 to 15 minutes, at no cost.
- What you get
Evidence-based findings on what's worth investigating first, a starting signal rather than a verified diagnosis, and not a prerequisite to talking to me.
Biz Ops Deep DiveUse when the business knows something needs to improve, but is not yet clear on the real cause, priorities or best route forward.
A focused, evidence-based assessment, fixed-price and scoped to the size of the business and the question being asked. From £2,950.
- When it fits
- Reviewing the wider business before committing to anything.
- Improving a specific process, team or area.
- Validating a proposed system, automation or AI initiative before signing off on it.
- What it involves
A short round of interviews and follow-ups focused on the relevant workflows, systems and data, kept deliberately light-touch and fixed-price.
- What you get
A clear current-state assessment, prioritised findings, a clear call on what to keep, improve, connect or replace, and a practical implementation roadmap.
AI & Automation ReviewUse when the business has a bounded AI or automation question and wants an independent, practical view before committing time or money.
A focused review to identify where AI and automation could genuinely save time, reduce manual work or improve how your business operates. From £1,950, scope agreed upfront. This is a business review first and a technology recommendation second.
- When it fits
- An established UK SME, typically 10 to 100 employees.
- Repeatable operational or administrative work.
- A senior sponsor who can make decisions from the findings.
- What it involves
Interviews with the people who do the work, followed by an independent analysis of where AI, automation or a simpler workflow would genuinely help.
- What you get
A prioritised opportunity register, three outline business cases and a 90-day action plan, with AI recommended only where it genuinely earns its place over a simpler option.
The prices shown are starting points. Once I understand what you need, I scope the work and agree the price with you upfront.
Your business does not need to be broken to work better.
If growth, complexity or years of workarounds have made the business harder to run, I can help you work out what to tackle first.